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Showing posts from December, 2018

Fun(?) with amazon fake review detector

A few weeks back i received an email from Amazon(.fr) saying that i was barred from posting comments, that all my previous comments were deleted, because i violated the rules, nothing more specific. What the fuck is that  ? I contacted the client support , multiple times and i will sum it up here what i've found in case it happens to someone else: They (support) can't do anything about it directly They don't even know what triggered it They can only send a request to a dedicated service that will "contact you by email" (maybe, after a while, dont hold your breath on it). That service is not reachable by email, chat nor phone. And sometimes, they lie by assuring you it will be fixed within 24h or 48h or that it is a "system wide issue" or anything else to make you give them a good mark. How lame. It took ~3 weeks to have this fixed. I finally received an email saying it was a mistake and it was all fixed. End of story ? Not really.